Terms of Service
Welcome to our website! This site is operated by Colour Haven Hair Studio. By using our services or purchasing products, you agree to the following terms:
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Service Scope: We offer hair care products for sale, limited to legal purchasing activities. You must comply with local regulations.
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User Obligations: You agree to provide accurate personal information and ensure the legality of your purchasing actions.
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Pricing and Payment: We reserve the right to change prices at any time. All transactions will be processed at the current prices displayed on the website.
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Limitation of Liability: We are not responsible for any direct or indirect losses resulting from the use of our website or products.
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Terms Changes: We reserve the right to update or modify these terms at any time, with changes posted on the website.
Refund Policy
We hope you're satisfied with your purchase, but if you need to request a return or exchange, please refer to the following policy:
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Return Conditions: Products must be unopened and in their original packaging to qualify for a return within 14 days of receipt. Opened or used items are not eligible for return.
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Refund Process: Once we receive and inspect the returned item, we will process your refund within 7-10 business days. Refunds will be issued to your original payment method.
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Return Shipping Costs: Return shipping fees are the responsibility of the buyer unless the product is defective or we sent the wrong item.
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Contact Us: For any return or exchange inquiries, please contact us via our customer service email or phone.